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Guide

Attention to Detail Test: Error Checking

Attention to detail test guide: how error checking and multitasking tests work (address comparison, invoice checks, message routing), with original drills.

An attention to detail test asks you to compare information quickly and spot differences: two versions of an address, an invoice copied from one system to another, a code typed into a form. Multitasking versions add a second job at the same time, such as routing incoming messages to the right department. These error checking tests are short (often 5 to 15 minutes) and fast (about 1 to 2 seconds per comparison). They are scored on both speed and accuracy. This guide shows what the tests look like, which differences are hardest to spot, and gives you original drills with answers.

Key facts

Publishers
cyquest, SHL, Saville, Aon (cut-e) and others
Format
6 address pairs per screen, each identical ✓ or not ✗
Second task
route a chat message to 1 of 4 departments
Time
about 6 min, one countdown, no item counter
Pace
about 10 s per screen of 6 pairs plus 1 message
Scoring
speed and accuracy
Adaptive
no

What it looks like

In the cyquest version seen in a 2026 application round, the section is called Multitaskingtest. A short introduction comes first, with two example tasks of two address rows each. You can start the examples or skip them. The scored part then runs as a series of screens:

  • Main task: a table with six rows. Each row shows an address from "Datenbank 1" on the left and one from "Datenbank 2" on the right. Next to each row are two buttons: ✓ (identical) and ✗ (not identical). Addresses have a street, a house number and a postcode. The order of postcode and street can change between rows, but within a pair it is the same.
  • Second task: a chat message pop-up in the bottom-left corner. It shows a customer message and four buttons for departments: costs, contracts, customer support and services. You forward the message by clicking one of them. The examples used two other categories, so expect the labels to change.
  • Side panel: a countdown and an exit icon. There is no item counter, so you cannot see how many screens are left.

The instruction amounts to: check whether the addresses are identical and click the matching button, and at the same time forward incoming chat messages.

One layout quirk matters. When the page is scrolled down, the chat panel overlaps the bottom of the address list, and the fourth routing button can disappear below the fold. If you see only three departments, scroll.

cyquest also sells these tasks as separate products. The Datenbankvergleich module compares two sets of entries to measure concentration with numbers and letters. The MultiTasker (about 10 to 15 minutes) builds several simultaneous tasks around a realistic concentration text and reports multitasking ability, concentration and processing speed. Other vendors' "checking tests" use the same core comparison, sometimes with codes, names or numbers instead of addresses.

Which differences are hard to spot

In the observed test, the differences came in four families:

FamilyExample (invented)Difficulty
Changed, dropped or swapped digit240 vs 24; 9LP vs 9PL; 30729 vs 30792easy: numbers are short, and the eye checks them digit by digit
One letter changed, dropped or added in a long wordMerriweather vs Merriwether; Crescent vs Cresenthard: the brain auto-corrects familiar word shapes
Street type swappedRoad vs Street; Lane vs Waymedium: the word stays plausible
Spacing, punctuation, abbreviationOld Mill vs Oldmill; St Aldhelm's vs St Aldhelms; 4a vs 4 amedium to hard: easy to dismiss as "the same"

The key point: number differences are the easy part. One-letter differences inside long street names are where the misses happen. The typical error is judging a pair "identical" when it is not. Flagging an identical pair as different is much rarer. So when in doubt, check the word letter by letter before you click ✓.

Rules that held in the observed test, and that you should assume unless told otherwise:

  • Any difference counts, including a single space, an apostrophe or an abbreviation (Str. vs Straße, St vs Street).
  • A pair can have two differences. Mark it ✗ once. You do not count differences.
  • The chat routing is driven by keywords, but not always. Most messages contain the department's name. Some use the name of another department as a lure, while the request clearly belongs elsewhere.

Drill 1: address comparison (12 pairs)

Time yourself: 40 seconds. For each row, write ✓ (identical) or ✗ (not identical).

#Database 1Database 2
127 Bramblewood Close, Norwich NR4 6TJ27 Bramblewood Close, Norwich NR4 6TJ
2118 Kestrel Avenue, Bristol BS7 9LP118 Kestrel Avenue, Bristol BS7 9PL
35 Ashcombe Terrace, York YO24 1HD5 Ashcomb Terrace, York YO24 1HD
463 Wellington Road, Derby DE21 4QX63 Wellington Street, Derby DE21 4QX
59 Fairhaven Gardens, Bath BA2 5RW9 Fairhaven Gardens, Bath BA2 5RW
6240 Thornbury Way, Leeds LS6 2EB24 Thornbury Way, Leeds LS6 2EB
731 St Aldhelm's Place, Exeter EX4 7NS31 St Aldhelms Place, Exeter EX4 7NS
877 Merriweather Drive, Reading RG30 2UF77 Merriwether Drive, Reading RG30 2UF
94 Cobblestone Row, Durham DH1 3LE4 Cobblestone Row, Durham DH1 3LE
10156 Larkspur Crescent, Leicester LE3 8GZ156 Larkspur Cresent, Leicester LE3 8GZ
1112 Old Mill Lane, Chester CH2 1BY12 Oldmill Lane, Chester CH2 1BY
1288 Quarry Hill, Stockport SK4 4HW88 Quarry Hill, Stockport SK4 4HW

Answer: ✓ ✗ ✗ ✗ ✓ ✗ ✗ ✗ ✓ ✗ ✗ ✓ (4 identical, 8 different).

  • 2: postcode letters swapped (9LP / 9PL).
  • 3: "e" dropped (Ashcombe / Ashcomb).
  • 4: street type swapped (Road / Street).
  • 6: digit dropped (240 / 24).
  • 7: apostrophe missing (Aldhelm's / Aldhelms).
  • 8: "a" dropped (Merriweather / Merriwether). This is the hardest row: the word still looks familiar.
  • 10: "c" dropped (Crescent / Cresent).
  • 11: space removed (Old Mill / Oldmill).

If you missed 8 or 10, you have the typical blind spot. Read long words in syllables (Mer-ri-wea-ther), not as a whole shape.

Drill 2: dual task (2 screens + 6 messages)

This drill simulates the multitasking format. Departments: Invoices / Contracts / Customer service / Product information. Handle each screen and its two messages in 20 seconds.

Screen A

#Database 1Database 2
114 Hollins Road, Oldham OL8 3AE14 Hollins Road, Oldham OL8 3AE
29 Penderel Street, Walsall WS3 1QJ9 Penderell Street, Walsall WS3 1QJ
3201 Garth Lane, Neath SA11 2DN210 Garth Lane, Neath SA11 2DN
46 Cotterill Way, Crewe CW1 4RT6 Cotterill Way, Crewe CW1 4RT
533 Lindale Mews, Kendal LA9 6HB33 Lindale Mews, Kendal LA9 6BH
62 Ruskin Parade, Harrow HA1 4NE2 Ruskin Parade, Harrow HA1 4NE

Messages: - A1: "My last invoice shows the same delivery charge twice." - A2: "What would your services cost for a team of 20 people?"

Screen B

#Database 1Database 2
157 Belmont Drive, Preston PR2 8JX57 Belmont Drive, Preston PR2 8JX
24a Sefton Court, Luton LU2 7WE4 a Sefton Court, Luton LU2 7WE
318 Tranmere Grove, Hull HU5 3PS18 Tranmere Grove, Hull HU5 3PS
472 Aldridge Close, Slough SL1 9TU72 Aldrige Close, Slough SL1 9TU
53 Highfield Rise, Truro TR1 2LG3 Highfield Rise, Truro TR1 2LG
6140 Wexham Street, Dudley DY2 0QA1400 Wexham Street, Dudley DY2 0QA

Messages: - B1: "Can you send me a copy of my signed agreement?" - B2: "Nobody has called me back since Monday, although I was promised a call."

Two extra messages, to route without a screen: - C1: "Does the premium plan include weekend delivery?" - C2: "I want to end my agreement at the end of the notice period."

Answers

  • Screen A: ✓ ✗ ✗ ✓ ✗ ✓. Row 2 has an added "l" (Penderel / Penderell). Row 3 has swapped digits (201 / 210). Row 5 has swapped postcode letters (6HB / 6BH).
  • Screen B: ✓ ✗ ✓ ✗ ✓ ✗. Row 2 has an added space (4a / 4 a). Row 4 has a dropped "d" (Aldridge / Aldrige). Row 6 has an added digit (140 / 1400).
  • A1 → Invoices. A billing error on an existing invoice.
  • A2 → Product information. "Cost" is a lure. The customer asks for a price before buying, which is not an invoice question.
  • B1 → Contracts. "Agreement" is a synonym for contract.
  • B2 → Customer service. A service failure, with no product or contract question.
  • C1 → Product information. A question about what a plan includes.
  • C2 → Contracts. Ending an agreement is a contract matter, even though no department name appears.

Route by the underlying request, not the first keyword you see. In the observed test most messages were unambiguous, and one was built so that a department name pointed the wrong way.

Drill 3: numerical checking (8 rows)

The original entry is on the left, the copy on the right. Mark every row where the copy differs. Time: 25 seconds.

#Original refOriginal amountCopy refCopy amount
1INV-40718£1,284.50INV-40718£1,284.50
2INV-40731£906.20INV-40713£906.20
3INV-40744£3,517.00INV-40744£3,571.00
4INV-40752£48.95INV-40752£48.95
5INV-40769£2,260.10INV-40769£2,260.01
6INV-40770£715.80INV-40770£715.80
7INV-40786£9,032.40INV-40786£9,032.40
8INV-40791£164.00INV-40719£164.00

Answer: rows 2, 3, 5 and 8 differ. Row 2: the reference has swapped digits (40731 / 40713). Row 3: the amount has swapped digits (3,517 / 3,571). Row 5: the decimals are swapped (.10 / .01). Row 8: the reference has swapped digits (40791 / 40719). Rows 2 and 8 show why you must check every column. The amounts match there, so a reader who checks only the money misses them.

Traps and how to avoid them

  • Reading words as shapes. Long, familiar words hide dropped letters. Read them in syllables, or check the first three and the last three letters, then the middle.
  • Stopping at the first match. If the number and postcode match, keep going: the street name may still differ. Check every field, in the same order every time (number → street → town → postcode).
  • Ignoring spaces and punctuation. In these tests, "Old Mill" ≠ "Oldmill" and "St" ≠ "Street". Treat any visible difference as a difference.
  • Letting the second task break your rhythm. Finish the current row, route the message, then go back to the next row. Do not jump halfway through a comparison.
  • Keyword routing on autopilot. Read the whole message. Price questions are not invoice questions, and a complaint about a missing call is a service issue even if it mentions a product.
  • Hidden buttons. If a routing option seems missing, scroll. Panels can overlap.
  • Speeding without checking. The scoring rewards both speed and accuracy. Racing through with a pile of false "identical" answers is not a winning trade.

How to prepare for an attention to detail test

Five-day plan (20 minutes a day):

DayFocus
1Drill 1 untimed, then timed. Note which difference family you miss
2Make your own drill: copy 20 addresses from any directory and introduce 10 one-letter changes (or have a friend do it)
3Drill 2 with a timer. Practise the rhythm: row, row, row, message
4Drill 3 plus a similar set with account numbers. Practise the fixed field order
5Full simulation: 15 screens of 6 pairs in 3 minutes, with a message every screen

Targets: about 1.5 seconds per pair and fewer than 1 error in 30 pairs. In the observed test, the pace was about 10 seconds per screen of six pairs plus one message.

Setup: use a mouse rather than a trackpad, because the task involves a lot of clicking. Use a full-size screen, so the address table and chat panel do not overlap. Close notifications and other tabs, because a real interruption on top of the simulated one costs accuracy.

Sources

Portrait de Adrian, qui passe les tests chez SmashMyTest
Rédigé par
Adrian, spécialiste

MSc Psychologie, 7 ans de tests passés.

Dernière mise à jour : Oct 1, 2026

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